Product information
HelpBar is a universal search tool designed specifically for Software as a Service (SaaS) companies. It allows businesses to connect their help center to offer search, navigation, and AI-answers. The service generates a unique HelpBar for each company, which can be embedded into their platform to provide users with easy access to support resources.
The setup process for HelpBar is designed to be easy and fast. Companies can connect their help center and set their brand styles. They can build a trigger widget or set a keyboard shortcut for easy access. Companies can also choose pinned items that are always available and then go live with their custom HelpBar.
HelpBar offers several key features.
- Speed Up Time to Value: HelpBar allows users to find exactly what they need without going to another tab. AI answers draw responses from all the content input for a speedy search.
- Create Power Users: HelpBar makes navigating an app easy, enabling users to learn fast and speed through their work.
- Reduce Support Costs: HelpBar gives customer service teams more time for proactive support, as users can find the help they need with a Command + K.
- Surface the Rest of Your Stack: HelpBar allows users to stay in the app while using their favorite tools. It can launch Loom videos, showcase interactive demos, share Figma prototypes, and more.
In essence, HelpBar is designed to enable users to self-serve their success, providing them with the tools and resources they need to get the most out of the SaaS platform.
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Added on Oct 28, 2023, last updated on Nov 8, 2023
